FAQS

Frequently Asked Questions

Everything you need to know about our Champagnes, purchasing process, and the stories behind every bottle. Can't find what you're looking for? Feel free to contact us.

We operate on an inquiry-based model. Browse our collection and click the "Inquiry" button on any product page to submit your offer along with your contact details. Our team will review your request and respond within 48 hours with availability, pricing, and shipping options. All transactions are handled personally to ensure the highest level of service for each of our clients.
Our Champagnes are currently stored in bonded warehouses in Hong Kong and London. Once your order is confirmed, we arrange shipment from the nearest location to minimize transit time and ensure optimal storage conditions throughout the journey. Both facilities maintain strict temperature and humidity controls befitting of rare vintage Champagnes.
Dom Pérignon is the only champagne house that produces exclusively vintage cuvées — each bottle comes from a single exceptional year. Before release, every vintage undergoes a minimum of seven years of cellar aging, with prestige vintages often aged for over a decade. This commitment to patience and precision, combined with the strictest grape selection in Champagne, makes each release a singular expression of its year and a benchmark for the region.
Dom Pérignon only declares a vintage when the grapes reach what the Chef de Cave considers perfect physiological maturity. In years where weather conditions fall short — whether due to frost, rain, or insufficient sunshine — no vintage is declared. These non-declared years are what make each declared Dom Pérignon vintage so rare and sought-after: they represent only the finest nature has to offer.
Every bottle is sourced through verified channels and inspected by our cellar team before it enters our bonded storage. Each acquisition is accompanied by its provenance record, and where applicable, original packaging and cellar tags. We provide full traceability from source to storage so you can collect with absolute confidence.
Yes. We arrange insured, temperature-controlled delivery to major markets worldwide, with customs and duty handled according to the destination. Fragile vintage bottles are packed in purpose-built transit cases and moved under continuous cold-chain conditions to preserve their integrity.
We accept bank transfer and major wire services for private acquisitions. Pricing is confirmed in GBP at the time of your inquiry, and a pro-forma invoice is issued before any bottle is reserved. Fully settled orders are allocated and moved into your named storage account.
Private Access members receive priority sight of new acquisitions, dedicated enquiry handling, and seamless integration with our bonded storage in Hong Kong and London. Membership is by application so we can tailor service, allocation, and storage to each collector’s collection and goals.